New Application Round for NORMA Fund Opened: Deadline July 31

You can now submit an application to the NORMA fund. Do you have a great theater piece, concert series, or other project? Then apply now to the NORMA fund. Applications can be submitted until Wednesday, July 31, 2024, at 11:59 PM.

Before submitting an application, carefully read the information on our website and also the regulations (in Dutch) for the conditions that apply.

Applicants will be informed no later than eight weeks after the deadline whether their application has been approved or rejected. The NORMA fund awards a maximum of 10,000 euros to a project.

Fee Standard and Budget Format

The fee standard for 2024 is 135 euros for rehearsals and 320 euros for performances. For submitting an application to the NORMA fund, you can use the budget format. The format can be submitted as a .pdf or Excel file (.xls or .xlsx). You can download the format here.

The NORMA Fund has Four Application Rounds in 2024

Opens on Deadline
Round 1 January 2, 2024
Round 2 April 1, 2024
Round 3 July 1, 2024
Round 4 October 1, 2024

Subscribe to the newsletter to stay informed about future application rounds.

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Claim deadline for TV programs broadcast in 2023

September 1, 2024, is the claim deadline for TV programs broadcast in 2023.

Have you performed in a (animated) series, a film, a dance performance, and/or a music performance that was broadcast on television? Then you may be entitled to compensation.

So, quickly go to www.mynorma.nl and submit your claim(s) on time.

For questions, you can always contact our service desk.

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NORMA and Sena to share office in Hilversum

Closer collaboration means even better service for rightsholders.

On 28 March, NORMA and its team will move into Sena’s office in Hilversum. This move is the start of an increased collaboration between the two neighbouring rights organisations and will create an even better service for all our rightsholders. Find out what the change means for you in this news article.

NORMA and Sena are collective management organisations that represent the interests of rightsholders for neighbouring rights. NORMA collects and distributes payments to performers such as actors, voice actors, musicians, dancers and cabaret artists. Sena collects and distributes payments to musicians and producers. There are many similarities between the two organisations and their work often overlaps. By joining forces, NORMA and Sena will now be in an even stronger position to represent the interests of all their rightsholders.

That’s why NORMA and Sena are going to share the same office. This doesn’t mean that the organisations will merge; they will remain independent organisations. However, with the teams working in the same building, it will be easier to share knowledge and support each other in busy periods, such as during payment rounds.  As a rightsholder, you will receive help more quickly and efficiently.

What will change for you?
NORMA’s address, telephone number and email will change. For any appointments, the visiting address will be in Hilversum, not Amsterdam. Sena’s contact details will not change.

What stays the same?

  • As a musician, you still need to be affiliated with both organisations to claim compensation from both.
  • You continue to submit your work/claims for NORMA via MyNORMA.nl and for Sena via MySena.nl.
  • The number of payments and the method of distribution will remain the same. NORMA and Sena will still send separate specifications.

New address, telephone number & email addresses for NORMA (from 28 March onwards)
Catharina van Renneslaan 20
1217 CX Hilversum
General telephone no. +31 (0)35 625 17 70
General email address: norma@stichtingnorma.nl
Service desk telephone no. +31 (0)35 625 17 90
Service desk email address: servicedesk@stichtingnorma.nl

Do you have any more questions?
We have compiled a list of frequently asked questions for you on our website via this link.
Or please feel free to contact the NORMA service desk.

 

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November 2018 payment 

We are pleased to announce a NORMA payment took place on Tuesday, December 4th.

This November payment includes part of remuneration for work in audiovisual productions for the usage years 2015, 2016 and 2017.

If you were eligible for remuneration, you will find the corresponding invoice in MyNORMA’s menu option Financial as of today and you should receive a payment in the coming days.

Increased payment threshold

We have modified the payment threshold from 1 euro to 25 euro net (after the deduction of the administration fee, the social cultural fee and turnover tax) within the SEPA area. The threshold amount outside the SEPA area, 50 euro net, remains unchanged. This decision was made in order to cut down on administration charges when making multiple payments per year. This means that you will receive a payment when the amount of remuneration that is reserved for you exceeds 25 euro. If the reserved amount is lower, it will remain in your account until the sum exceeds 25 euro, after which a payment will be made upon the next payment round.

Closing payment 2015

This year’s final payment round is scheduled for the end of December. This payment concerns the final payment for the 2015 usage year, the year in which the work was used or broadcast.

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Payment over 2015, 2016 and 2017

We’re pleased to announce that our previously delayed Summer Payment has been made on tuesday october 16th. This payment covers remunerations for Private Copying, Lending and Televising broadcasting for the distribution years of 2015, 2016 and 2017.

The payment has been split up into the following categories:
2015: Private Copying, Lending and Televising broadcasting
2016: Private Copying, Lending and Televising broadcasting
2017: Lending and Televising broadcasting

If you’re entitled to remuneration, the amount will be transferred to your bank account, as registered with us.

As the payment was done in two separate rounds shortly after one another, you might have received up to two payments.

If no payment was received, you weren’t eligible for remuneration this time.

If you have not yet submitted any claims for the years mentioned above, don’t worry, as you’ll still be able to submit claims for 2015, 2016, 2017 and even part of 2018 through our MyNORMA portal. We always allow for a three-year claim period. This year marks the end of the 2015 distribution year. Claims for 2015 must be submitted no later than the 15th of November 2018.

Invoice(s) available in MyNORMA
If you’ve received a payment, the accompanying invoice(s) and specification(s) will be available within our MyNORMA portal. Simply log on at www.mynorma.nl and choose Financial from the menu options on the left.

Claim in MyNORMA
Useful tips and suggestions on how to submit claims through the new MyNORMA portal are listed on the following page.

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Claim deadline audio visual 2015: 15 November 2018

The end of this year marks the closing of the 2015 distribution year. The deadline for filing claims for 2015 audio visual productions is on or before 15 November 2015. This is your last chance to file 2015 claims.

Every year, at the end of the year, NORMA closes a distribution year, the year in which your work has been broadcasted/used. This year, the distribution year 2015 will be closed.
The deadline for filing claims is 15 November 2018. Claims submitted on or before this date will be processed by NORMA. Approved claims will be included in the final payment of 2015.

For questions, on claiming via the MyNORMA portal, we advise you to visit this page on our website, on which you can find more specific information about MyNORMA. In the portal, there is a Frequently Asked Questions section you can consult. If you can’t find the answer you are looking for, please contact our servicedesk.

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Claiming after distribution deadline

If your claim is submitted after the official deadline of a distribution year, you may still be entitled to remuneration. This is subject to terms and conditions, as listed on this page

In order to be eligible, you must meet the following three requirements.

Requirements for claiming after distribution deadline
– You were not yet registered as a NORMA member upon the official deadline of that particular distribution year.

– Claiming after a distribution deadline must be done within our two-year grace period (in calendar years), counting from the official deadline.

– Any such claims must be submitted to our service desk via email.

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Summer Payment delayed

We regret to inform you our previously announced Summer Payment has been delayed due to technical difficulties. This affects the distribution years of 2015, 2016 and 2017 comprising remunerations for Private Copying, Lending and Television broadcasting.

We’ve been transitioning to a more efficient, user-friendly content management system (for both registered performers and available productions). In the process of making this happen, new technical difficulties came to light. As to ensure stable operation, these matters must first be resolved.

Though we understand the current situation is undesirable, may we ensure you full effort is put into getting the payments sorted as soon as possible. Once the payments have been made, we will again update you through our news updates and MyNORMA portal.

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Submitting your claim: refer to the question marks & FAQ

You’re looking to submit a claim, but where to get started? Refer to our Frequently Asked Questions (FAQ) section first, as you’ll likely find the right answer to your question there.

When submitting a claim for the first time, you may wish to learn more about the process. To provide a helping hand, we’ve embedded two useful functions into the MyNORMA environment.

1. Question marks
Upon browsing the portal and submitting your claim, you’ll find most entry fields come with question mark buttons. Don’t know what to fill out? Press the question mark and the answer may guide you in the right direction.

2. FAQ
In case the questions marks don’t provide you with the answer you’re looking for, proceed to scroll through our Frequently Asked Questions (FAQ). You’ll find many questions and answers listed, divided into clear categories, so a quick glance should tell you whether the answer you’re looking for is there. Examples of these questions are: ‘What productions may I submit a claim for?’, ‘How to determine the weight of my role?’, ‘How to submit a claim for TV series?’.

If your question (or answer) is not listed in either, please notify our service desk.

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Submit your claims through our newly revised MyNORMA portal

We’re happy to announce that our newly revised MyNORMA portal is live and ready for you to submit claims to. Please take a moment in going through our remarks below, paying particular attention to the password reset requirement upon first-time login.

1. Upon first-time login, activate your account through Forgot Password
In the previous MyNORMA portal, your NORMA number used to be your login name. This has now changed. In the new portal, your unique email-address is now your login name.

Upon your first-time login, follow the Forgot Password prompt to get started:
– Go to MyNORMA, then press Forgot Password on the bottom right of the login screen.
– Enter your unique email address as registered with NORMA.
– Enter the last three digits of your bank account number as registered with NORMA.
– Enter your NORMA number (or the NORMA number of the person you’re entitled to represent as heir).
– Press Submit. If all entered information matches our records, you should be receiving an email with password reset instructions within several minutes.
Note: your password reset link will only be active for a short period of time. If you’ve not received the email within several minutes, it might be located in your spam (or filtered items) folder. You cannot not use the same email address for multiple accounts: if this is currently the case, please contact us.

Upon a successful password reset, you may log in using your custom password. If you encounter any errors (or can’t remember all your registered details), please contact our service desk.

2. Claim for 2015, 2016, 2017 and a part of 2018
You may now submit your claims for the distribution years of 2015, 2016, 2017 and some of 2018. As we regularly implement new data, you’ll soon be able to claim for more recent productions too.

3. Check your repertoire
Upon your first log-in, may we recommend you verify the repertoire as registered with us. When you log on for the first time your repertoire is shown in the Processed claims tab, found within the Claims menu option. Your repertoire is listed under Claims, then Processed Claims.

Note: the Processed claims tab will not show all claims submitted before 2015.

Productions with a fixed cast, such as films, documentaries, live concert recordings and TV series (excluding daily TV series and animations) should be listed. Daily TV series, animations and various other productions made up of revolving cast members must be claimed for each year. In the process of transitioning to the new distribution system, the repertoire was also cleaned up. If your claim no longer matches our new criteria, it may have been removed. If you believe your claim has been removed for no valid reason, please resubmit those claims through MyNORMA and ensure to include all required details. If in any doubt, contact our service desk, our team will gladly assist you.

4. If you’ve previously claimed for productions in 2015, 2016 and/or 2017
Have you previously claimed for any 2016 and/or 2017 productions through a (digital) playlist?
We then recommend you re-submit these claims through MyNORMA. Unfortunately it is not possible to process claims from the 2016 and 2017 (digital) playlist forms in our new distribution system. We’ll only pay out remunerations over claims submitted through MyNORMA as of now. If you have submitted a playlist form with claims for 2015 (via email), our team will have notified you on the processing status.

If you’ve previously submitted claims for 2016 and/or 2017, we advise you to resubmit these. The commissioning of our new distribution system unfortunately makes it impossible to process claims from the 2016 and 2017 playlist forms. We only pay out remunerations for claims submitted through the MyNORMA portal. If you’ve submitted a playlist form with claims for 2015 (via email), our team will have notified you on the processing status. If in any doubt, please contact our service desk.

5. Advantages of MyNORMA
There’s no more need to fill out complex playlist forms. All claims and other NORMA matters are now processed in one and the same user-friendly environment through MyNORMA. The portal also allows us to correspond directly with our rightholders and, for example, provide feedback on the claims submitted. Your claims are processed digitally, meaning less processing time and faster payout.

6. MyNORMA’s features
MyNORMA has been designed primarily for processing claims. This allows us to pay out for productions you have participated in. A newly added feature is that we can now correspond directly with our rightholders and provide feedback on their submitted claims. MyNORMA is available in both Dutch and English: the language button, located on top the page, easily lets you toggle between both languages. The portal has been designed to work on desktop computers, mobile phones and tablet. If you’d like to change any of your personal details, please contact our service desk until the feature has been added. Invoices and annual statements will also be added at a later stage.

7. Question? Refer to our FAQ
The new MyNORMA also features an extensive FAQ with answers to the most frequently asked questions. This includes questions ranging from ‘How to file a claim for the TV series I’ve participated in’ to ‘How to determine the weight of my role’ and ‘Eligible channels to put in a claim for’. Prior to reaching out to us, simply have a browse through the FAQ. In case you can’t find the right question (or answer), do let us know, so we can improve and extend this feature for fellow users and future reference.

8. Does my intermediary have access to MyNORMA?
Are you being represented by an intermediary (e.g. agent or management)? They now also have access to MyNORMA and have been notified accordingly.

9. Claim deadline 2015: 15th of November 2018
The end of this year also marks the end of the 2015 distribution year. Any claims for the distribution year of 2015 must be submitted by the 15th of November 2018. Approved claims will be paid out in our 2015 payment round, this will be the final 2015 payment.

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